Savanna Hotels
A direct booking engine for a four-property lodge group, moving reservations off commission-heavy OTA platforms.
- Client
- Savanna Collection
- Timeline
- 11 weeks
- Platforms
- Web
Licensed placeholder image — replace with real project photography or a product screenshot before launch.
- Bookings now direct
- 41%Bookings now direct
- Annual commission saved
- KES 4.2MAnnual commission saved
- Average session duration
- 2.3xAverage session duration
The challenge
Eighty percent of Savanna's bookings came through online travel agents charging 18% commission. Their own site could not take a reservation, so guests who found them directly still booked elsewhere.
What we built
A direct booking engine with live availability, seasonal rates, M-Pesa and card deposits, and an offer engine that beats the OTA price without breaking rate parity rules.
How we approached it
- 1Channel manager integration keeping availability in sync across all OTAs
- 2Multi-currency pricing with seasonal and length-of-stay rules
- 3Deposit-based booking with automated confirmation and reminder emails
- 4Photography direction and a property storytelling structure per lodge
Tell us what is not working
Thirty minutes, no deck. You will leave with an honest read on feasibility, a price band and a timeline - whether or not you work with us.
We reply within one business day.